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RETURNS

RETURNS/EXCHANGES

Bonfire accepts returns within thirty (30) days of the date of delivery (the 30-day return period begins from the date that product leaves our warehouse). You may return any product purchased from this website in its original condition for origin merchandise value.

To initiate your return, email cs@prettygreatcompany.com and be sure to specify your order number and the product you are returning.

Please do not send back merchandise before contacting us.  A return is not guaranteed if you do not contact us first.

Send Returns & Exchanges To:

Bonfire Outerwear
106 West 4th Street #515
Santa Ana, CA 92701

 

CREDIT CARD

If you ordered by credit card, Bonfire will credit your account within 14 business days. If you have requested an exchange, your account will be credited for the return minus original shipping charges.

Bonfire reserves the right either to reject your return and decline to refund or to deduct from those payments to be refunded to you reasonable repair or other similar direct costs that we have incurred, subject to applicable law.

 

EXCHANGES

To exchange an order, simply return your original item for a refund and place a new order online (see "RETURNS" above).

Customer desiring to return or refuse delivery will be best serviced by receiving the delivery and following the return instructions included in the package.

Bonfire shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.

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